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FREQUENTLY ASKED QUESTIONS

Honest Answers from the Experts

Remodeling is a big decision, and you deserve clear guidance every step of the way. We've answered our most common questions so you can plan with confidence, and know exactly what to expect.

Design & Customization

What’s the difference between collections and custom remodels?

Collections are curated designs with faster timelines and set pricing. Custom remodels are fully tailored to your vision. Both deliver high-end results, just different paths to get there.

Can I customize a collection?

Absolutely. You can swap finishes, fixtures, or layout elements to better fit your space or style.

Will I see a 3D rendering before construction starts?

Yes. Every project includes a 3D scan and rendering so you can visualize the final layout before we begin.

What’s included in your renovation packages?

Everything—design, permitting, demolition, materials, finishes, and full installation. It’s truly turnkey.

How much does a bathroom remodel cost?

Collection remodels start in the high $20,000s. Custom remodels are quoted based on your unique scope and layout.

Project Timeline & Management

How long does a remodel take?

Collections take 3–5 weeks after construction begins. Custom projects may take longer depending on complexity.

Do you start before materials arrive?

No. We stage and inspect all materials ahead of time to prevent delays or backorders during your remodel.

Who manages the project once it starts?

You’ll have a dedicated Project Manager onsite and a Client Manager for daily updates, scheduling, and communication.

What’s Buildertrend?

It’s our client portal where you can view your schedule, see photos, approve changes, and message your team.

Do you charge for consultations?

No! Your first phone consultation is always free.

Construction Standards

Do you replace plumbing and electrical?

Yes—we fully replace everything from subfloor to ceiling. It’s safer, up to code, and covered by our warranty.

Do you level the floors and fix framing?

Always. Uneven floors and crooked walls are common, and we address both before installing any tile or finishes.

Do you add a dedicated bathroom circuit?

Yes. We include a code-compliant, GFCI-protected circuit in every remodel for safety and performance.

What if my bathroom doesn’t have a fan?

No problem. We install a quiet, high-performance fan and handle any ductwork or drywall needed.

Is your work guaranteed?

Yes. We offer a 5-year workmanship warranty, plus all applicable manufacturer warranties.

Permits, Cleanliness & Peace of Mind

Do you handle permits and inspections?

Yes. We manage all filing, scheduling, and city inspections for you.

Do I need to be there for inspections?

No. We’re licensed to handle walkthroughs and meet inspectors on your behalf.

How do you keep my home clean during construction?

We use dust barriers, air scrubbers, and daily cleanup. It’s built into every project—because it matters.

Why do other quotes seem cheaper?

Many skip structural prep, clean-up, or code upgrades. We don’t cut corners—we include everything up front.

Who actually does the work?

Our in-house crew handles everything. No revolving subcontractors—just skilled pros you can trust.

Plan Your Bathroom With a Pro

Let’s talk bathrooms—we’d love to be a part of your journey.

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